How to Fix Anydesk Address Not Showing on Ubuntu

If you’re using Anydesk on Ubuntu and can’t see your Anydesk address, you’re not alone! Many users face this issue, which can be frustrating when trying to connect remotely. Fortunately, there are several methods to fix this problem, and we’ll walk you through each one.

In this guide, we’ll explain why your Anydesk address might not be showing and offer step-by-step solutions to get it visible and working again.

What Is the Anydesk Address?

Your Anydesk address is a unique identifier that allows other users to connect to your device remotely. Without this address, you won’t be able to share or access remote desktops via Anydesk. If the address isn’t showing, it usually means there’s a problem with the app, your network, or system permissions.

Why Is the Anydesk Address Not Showing on Ubuntu?

There are several reasons why your Anydesk address might not be visible on Ubuntu:

• Network connectivity problems: Anydesk relies on a stable internet connection to function properly.
• Incorrect installation: Issues during the Anydesk installation process can lead to missing features like the address.
• Anydesk service not running: If the Anydesk service isn’t active, the app won’t be able to retrieve your address.
• Permissions or firewall restrictions: Ubuntu’s security settings might be blocking Anydesk from functioning as intended.

How to Fix the Anydesk Address Not Showing on Ubuntu

Let’s look at the steps you can take to resolve this issue.

1. Check Your Network Connection

A poor or unstable internet connection can prevent Anydesk from retrieving and displaying the address:

1. Ensure your Ubuntu machine is connected to the internet.
2. Try switching between Wi-Fi and Ethernet to test if your connection is stable.
3. Restart your router if necessary, or try connecting to a different network.

2. Restart the Anydesk Service

Sometimes, restarting the Anydesk service on your Ubuntu system can resolve the issue:

1. Open the terminal on Ubuntu.
2. Run the command:
   sudo service anydesk restart
3. After the service restarts, open Anydesk and check if the address appears.

3. Reinstall Anydesk

If restarting the service doesn’t work, you may need to reinstall Anydesk. A corrupted installation might cause issues:

1. Uninstall Anydesk by running this command:
   sudo apt-get remove anydesk
2. Download the latest version from the official Anydesk website.
3. Follow the installation steps, then launch Anydesk to see if the address is now visible.

4. Check Permissions

If Anydesk doesn’t have the proper permissions, it might not display your address:

1. Open System Settings on Ubuntu.
2. Go to Privacy or Permissions.
3. Ensure Anydesk has the necessary permissions to run and access network resources.
4. Restart Anydesk and check again.

5. Adjust Firewall Settings

Your firewall might be blocking Anydesk from connecting to the internet, which could prevent it from showing the address.

Steps:

1. Open the terminal and check the firewall status with this command:
   sudo ufw status
2. If the firewall is blocking Anydesk, allow it by running:
   sudo ufw allow anydesk
3. Restart Anydesk to see if the issue is resolved.

6. Update Your System

Outdated system packages can lead to compatibility issues with Anydesk. Keeping your system updated might solve the problem.

Steps:

1. Open the terminal and run the following commands:
   sudo apt-get update
   sudo apt-get upgrade
2. Restart your system.
3. Launch Anydesk and check if the address appears.

Preventing Future Issues

To avoid this problem in the future, consider these tips:

• Regularly update Anydesk and your Ubuntu system to avoid compatibility issues.
• Ensure your internet connection is stable when using Anydesk.
• Periodically check permissions and firewall settings to make sure Anydesk can function without restrictions.

When to Contact Anydesk Support

If none of the above solutions work, the issue might be more complex. In this case, it’s best to contact Anydesk Support for help. Make sure to provide them with details about the error and any troubleshooting steps you’ve already tried.

Conclusion

Having your Anydesk address not show up on Ubuntu can be frustrating, but with the methods outlined in this guide, you should be able to fix the issue and get back to using Anydesk without problems. Whether it’s checking your internet connection, reinstalling the app, or adjusting firewall settings, one of these solutions is likely to work.

Have you encountered this issue before? Share your experience or let us know which solution worked best for you in the comments!