November 4, 2025

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Why Is Peacock Not Letting Me Scroll on PC? Fix It Fast

5 min read

Peacock has become a top destination for streaming everything from binge-worthy TV series to live sports events. However, nothing is more frustrating than trying to navigate the platform only to find you can’t scroll through content on your PC. This issue can seemingly pop up randomly, leaving users confused and irritated. So, what’s behind this scrolling problem—and more importantly, how can you fix it fast?

TL;DR:

If Peacock isn’t letting you scroll on PC, the issue is likely caused by browser compatibility problems, outdated software, cache overload, or a site-wide glitch. To resolve it quickly, try switching browsers, clearing cache and cookies, disabling browser extensions, or using Peacock in incognito mode. Most users find the issue resolves with just a few simple steps. If all else fails, contacting Peacock support can help you identify and resolve persistent technical problems.

Why Can’t You Scroll on Peacock Using Your PC?

There are a few common reasons why the scroll function might not work properly when watching Peacock on a desktop browser. Understanding the causes is the first step in finding a fast solution.

Here are some of the most frequent culprits:

  • Browser-related issues: Some browsers may not work seamlessly with Peacock due to outdated configurations or compatibility issues.
  • Outdated software: Running an older version of your browser or operating system can interfere with the platform’s performance.
  • Full cache or cookies: Your browser saves data to improve performance, but these files can become corrupted or outdated.
  • Extension interference: Ad blockers and other extensions may conflict with Peacock’s codebase, especially on dynamic pages.
  • Temporary bugs: Occasionally, Peacock might be experiencing technical difficulties causing certain UI elements, like scroll bars, to malfunction.

Quick Fixes: How to Get Scrolling Working Again

If you’re caught in the no-scroll nightmare, don’t worry. The following steps are quick, accessible, and have been shown to fix the issue for most users.

1. Refresh the Page

This might seem basic, but you’d be surprised how often a simple page refresh fixes temporary UI glitches. Hit Ctrl + R or click the refresh icon on your browser and try scrolling again.

2. Switch Your Browser

Peacock works best on major browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. If you’re having issues on one browser, try switching to another to see if scrolling is restored.

For example, some users report problems with scrolling on Chrome due to certain extension conflicts, whereas Firefox or Edge may offer smoother functionality.

3. Clear Cache and Cookies

Sometimes your browser’s stored data can become clogged or corrupted. Clearing cache and cookies is an easy fix:

  1. Open your browser’s Settings.
  2. Go to Privacy & Security.
  3. Select Clear Browsing Data or an equivalent option.
  4. Make sure to check Cookies and Cached Images and Files.
  5. Click Clear Data.

Then, reload Peacock and attempt to scroll again.

4. Disable Browser Extensions

Ad blockers, script blockers, or password managers can interfere with site functionality. To test if an extension is causing the scrolling problem, disable them temporarily:

  • Go to browser Settings → Extensions.
  • Toggle off all active extensions.
  • Reload Peacock and try scrolling.

If scrolling works, enable extensions one at a time to find the culprit.

5. Use Incognito or Private Browsing Mode

This mode disables most extensions and uses a clean temporary session. Open a private window with:

  • Ctrl + Shift + N (Chrome/Edge)
  • Ctrl + Shift + P (Firefox)

Then navigate to peacocktv.com and check if you’re able to scroll.

6. Check for Site-Wide Problems

If nothing you try works and others are reporting the same issue, it could be a widespread Peacock bug. Visit forums like Reddit or DownDetector to see if other users are experiencing scrolling issues. If it’s a known problem, you may need to wait for Peacock to roll out an update.

Advanced Solutions for Persistent Scrolling Problems

If you’ve tried all the quick fixes and are still stuck, more advanced solutions might be needed.

Update Your Browser and Operating System

An outdated browser or OS can cause compatibility issues with modern websites. Check for updates:

  • Go to your browser’s settings → Check for Updates.
  • For your OS, go to system settings and click on Update & Security.

Always make sure you’re running the latest version of both your browser and your system.

Change Your Mouse or Touchpad Settings

Rarely, hardware settings like scroll sensitivity or outdated drivers might be the issue. Check control panel settings for your mouse or touchpad and ensure touch scrolling is enabled and functioning correctly in other apps or websites.

Try a Different Computer

To narrow down the issue, sign into your Peacock account on another PC. If the scrolling works there, it’s likely a local issue on your original computer—either a system setting or an isolated conflict.

How to Contact Peacock Support

If you’ve exhausted all other options, it might be time to reach out to Peacock’s support team. Here’s how:

  • Go to Peacock Help Center
  • Use the live chat or browse known issues via FAQ.
  • If needed, submit a technical support ticket.

Provide detailed information including your operating system, browser version, and what you’ve already tried to fix the problem. This will speed up the troubleshooting process.

How to Prevent Future Scrolling Issues on Peacock

Even after fixing the problem, no one wants a repeat of the frustrating experience. Here’s how to stay ahead of possible future scroll mishaps:

  • Keep your browser and PC updated regularly.
  • Limit unnecessary browser extensions—especially those that modify web content.
  • Clear cache and cookies at least once a month or automate it using browser settings.
  • Use well-supported browsers like Chrome or Firefox for the best compatibility.

Final Thoughts

Not being able to scroll through Peacock on your PC is annoying, but it’s also a fixable issue in most cases. Whether it’s browser compatibility or a random glitch, there’s usually a straightforward solution. By using the tips outlined above, you should be able to resume flipping through shows and movies in no time. Enjoy streaming!